Amid   the growing concerns and impact of Covid-19, the health and safety of our customers and Service partners are our top priority. Here's how we are keeping you safe without sacrificing great service. 


More than ever, our customers need to stay connected. We’re taking every step to make sure all of our customers can stay in touch with work, school and news. Local providers have engineers and technicians continually staffed area network operations centers 24/7 to ensure your network performance and reliability.

What We're Doing

We’re focused on keeping our customers and employees safe.  We’re continually educating our staff on best practices, such as proper hygiene and social distancing. The service providers we partner with are also continuing to receive guidance from government agencies and public health officials to ensure the most up-to-date information and protocols are in place. Our service partners are regularly disinfecting our trucks and equipment. Employee's feeling under the weather are asked to not to report to work.

  How You Can Help 

While we're taking every precaution to ensure the safety and health of our communities, we need your help. 
• If you're showing flu-like symptoms, please practice social distancing.
• Additionally, we have self-service solutions for installing your service and managing your account. 

  Self-Service Options  

Contact us today with all of your service needs. We are experts at guiding you to the perfect level of service to suit your lifestyle. We go the extra mile, coordinating the installation appointment for you, too. During this time, some of our service partners will be implementing a partial self-service installation for most customers. Once we coordinate your service install, depending on the service provider you choose, your equipment will either be shipped to you or a technician will deliver it to your door (no contact). Your self-service installation box will include thorough directions with pictures, as well as access to video tutorials and tech support phone numbers if you need assistance or further guidance.

There can be a few caveats  for Self-Service Options, just give us a call to find out the specific availability and options for your home. 

Together, we will get through this! Check out our Covid-19 Statistics Dashboard for real-time updates in your area. https://www.utilityhelpers.com/covid

Stay safe. Stay Connected.
- Your friends at Utility Helpers

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